A 20% discount applies to first session of Individual Counselling only.

Time & Method of Payment: Please pay for all counselling sessions in advance or at the time of the counselling session. Preferable forms of payment include cash and cheques. Card payment available at some locations. Telephone and counselling sessions to be paid in full prior to the start of the sessions.

Missed/Cancelled Appointments: Missed appointments may be re-scheduled if the counsellor receives notification of cancellation with a MINIMUM of 24 hours prior to start of session. Possible re-scheduled appointments include face to face, telephone and online counselling. All missed appointments without at least 24 hours notification are payable in full.

Deposit: Each client is requested to pay a deposit at the start of the counselling contract (individuals £36; couples £40). This deposit will be used at the discretion of Counselling and Wellbeing Scotland to pay for missed appointments (with less than 24 hours notice or no notice given). It may also be used to pay for the client’s last session if the client and counsellor are in agreement. Otherwise, it will be returned to the client at the agreed final session.